SOS-Expat.com
at a glance
Nature
Direct connection platform between clients and providers — on a global scale
Value Proposition
The client sees available providers online, chooses based on preferences, language, specialty and reviews — callback guaranteed in under 5 minutes
Use Cases
Emergencies and advice — legal, medical, tax, housing, translation, education, repair, and any other sector
Target
Expats, travelers, vacationers, digital nomads, students, entrepreneurs — all nationalities, all languages
Provider Network
Experts and helpers available online — filtered by country, language, specialty and client reviews
Coverage
197 countries — 24/7, all languages
Business Model
Connection fees — transparent, displayed before any connection
Technology
Laravel / React / Firebase — 9 native languages — Stripe Connect
02 — Market & Key Figures
304 million people —
without a solution until today
The market for assistance to people abroad represents hundreds of millions of individuals exposed daily to situations with no immediate solution: legal, medical, administrative emergencies, or simply the need for expert advice in a country they don't know.
304M
Expats worldwide (UN 2024)
1,6Md
International travelers / year
+40%
Incidents abroad in 3 years (UN)
35M
Digital nomads worldwide
0
Equivalent service existing before SOS-Expat.com
197
Countries covered from launch
<5min
Guaranteed callback time
24/7
Availability — including public holidays
Existing alternatives don't meet the need:
Criterion
Embassies
Insurance
SOS-Expat.com
Available 24/7
✗ No
Partial
✓ Yes
Callback < 5 minutes
✗ No
✗ No
✓ Guaranteed
Client chooses their expert
✗ No
✗ No
✓ In real time
All languages
Partial
Partial
✓ Natively
Emergencies AND advice
Emergencies only
Emergencies only
✓ All uses
197 countries
Variable
Variable
✓ From launch
How it works —
in 3 steps
SOS-Expat.com is easy to use, even under stress, even without knowledge of the country or local language:
01
Describe your need — Country, language, type of situation or advice, sector. In a few seconds from the app or website, 24/7.
02
See and choose your provider — Available profiles appear in real time, filtered by country of intervention, language, specialty and client reviews. The choice belongs entirely to the client.
03
Be called back in under 5 minutes — In your language. Anywhere in the world. Connection fees, transparent and displayed before any connection, are applied by SOS-Expat.com.
SOS-Expat.com covers all possible sectors — not just emergencies:
⚖️ Legal
🏥 Medical
💰 Tax
🏠 Housing
🌐 Translation
🎓 Education
🏦 Banking & Finance
🔧 Repairs
📋 Administrative
🛂 Visa & Immigration
👨💼 Business Consulting
🤝 Support
+ Any other sector
I built the service I would have wanted — for myself, and for the 304 million people who live every day far from home without a safety net.
The SOS-Expat.com team —
From personal experience
to a global solution
SOS-Expat.com was born from a simple observation: being alone abroad facing an emergency or a need for advice, not knowing who to turn to, with no guarantee of a quick response in your language — this is a daily reality for hundreds of millions of people. No service existed to address this in a universal, immediate and reliable way.
Late 2024
Genesis & project launch
Identification of the global gap: no service guarantees immediate help or advice abroad, in the right language, with the right expert. Development begins.
2025
Development & structuring
Laravel/React/Firebase architecture. Integration of first providers. Stripe Connect payment system. 9 native languages. Extension to 197 countries.
2026
Global public launch
SOS-Expat.com opens to the general public. International communications campaign. Goal: become the global reference for anyone abroad.
Vision 2027 — Become the worldwide standard recommended before any trip abroad, integrated into the offerings of insurers, international employers and higher education institutions.
10,000+ active providers
Global network covering all countries and all specialties.
Institutional partnerships
Insurers, employers, universities — SOS-Expat.com integrated into their offerings.
Complete ecosystem
SOS-Expat.com + Ulixai.com (expat services) + Frienble.ai (AI travel) — interconnected.
Global safety standard
Systematically recommended before any departure, just like a valid passport.
The most frequently
asked questions
How is the callback in under 5 minutes guaranteed?
The platform only displays providers who are available in real time. As soon as the client chooses, the provider receives an immediate notification and is contractually required to call back in under 5 minutes. Profiles that do not meet this deadline are suspended.
Is SOS-Expat.com only for emergencies?
No. SOS-Expat.com covers all uses — emergencies of course, but also advice, opinions, support in all imaginable sectors: legal, medical, tax, housing, translation, education, banking, repairs and many others.
How does the business model work?
SOS-Expat.com applies connection fees, displayed transparently before any connection. No subscription, no hidden fees, no commission taken on the provider's fees.
Is the service reserved for French expats?
No — the service is universal. SOS-Expat.com is accessible to all nationalities, in all languages. A Japanese person in Paris, a Brazilian in Dubai or an American in Bangkok can use the platform in their own language.
What types of providers are found on the platform?
Experts in all fields: legal, medical, tax, housing, translation, education, banking, repairs — and any other sector. Providers are visible online with their specialties, languages spoken, countries of intervention and client reviews.
Is the platform available in multiple languages?
Yes — 9 languages natively: French, English, Spanish, German, Portuguese, Arabic, Simplified Chinese, Hindi and Russian. The provider network covers many other languages depending on the country.
How do you become a provider on SOS-Expat.com?
Experts and helpers register at sos-expat.com. After profile validation, they define their availability, countries of intervention, languages, specialties and rates. Connection fees are only charged when an actual connection takes place.
What is the difference from travel insurance?
Travel insurance reimburses after. SOS-Expat.com acts during — in under 5 minutes, with the provider the client has chosen themselves. The two services are complementary.
Resources available
for the press
All resources are available at sos-expat.com/presse
Primary color
#B91C1C — SOS-Expat Red
Secondary color
#111111 — Deep Black
Light background
#FAFAF9 — Cream
White
#FFFFFF — Pure White
Text grey
#444444 — Secondary text
Heading font
Playfair Display — Serif, weights 400 / 700 / 900 — Google Fonts
Body font
DM Sans — Sans-serif, weights 300 / 400 / 500 / 600 — Google Fonts
Use of red
Accents, key titles, borders, badges — never as a solid background on large light surfaces
Logo usage
Always "SOS-Expat" in black or white + ".com" in red — never modify proportions or colors
Left to right: Primary Red · Bright Red · Deep Black · Soft Black · Dark Grey · Light Grey · Cream · White
Contact us —
via the press page